Shipping Policy
Thank you for choosing Kyvalya Public School for your school stationary needs. We are committed to providing a smooth and efficient shipping experience for all our customers. Please review our shipping policy below for more information:
1. **Shipping Zones:** We currently ship within India only. Orders will be shipped to all locations within India that are serviceable by our courier partners.
2. **Shipping Charges:** Shipping charges are calculated based on the weight of your order and the delivery location. The shipping charges will be displayed at the checkout before you make the payment.
3. **Delivery Time:** Once your order is confirmed and payment is received, we strive to process and dispatch your order within 2-3 business days. The delivery time may vary depending on your location and courier service availability. Estimated delivery times will be provided to you at the time of placing the order.
4. **Shipping Partners:** We work with reputable courier partners to ensure timely and secure delivery of your orders. Our shipping partners include but are not limited to India Post, FedEx, DTDC, and Blue Dart.
5. **Order Tracking:** Once your order is shipped, you will receive a tracking number and a link to track your order. You can use this information to monitor the status of your delivery.
6. **Delivery Attempts:** Our courier partners will make multiple attempts to deliver your order. If the delivery is unsuccessful after several attempts, the package will be returned to us. Please ensure that someone is available to receive the package at the provided shipping address.
7. **Shipping Address:** Please provide accurate and complete shipping details, including your name, address, contact number, and any specific delivery instructions. We will not be responsible for delays or undelivered packages due to incorrect or incomplete shipping information provided by the customer.
8. **Damaged or Missing Items:** In the rare event that your order arrives damaged or with missing items, please contact us immediately at kyvalyafoundation@gmail.com or call us at 8299632690. We will work with you to resolve the issue as quickly as possible.
9. **Shipping Holidays:** Please note that our shipping services may be affected during public holidays, weekends, and other non-working days. Orders placed during such times will be processed and shipped on the next working day.
10. **Shipping Policy Updates:** We reserve the right to update our shipping policy from time to time. Any changes to the policy will be communicated on our website.
If you have any questions or need further assistance regarding our shipping policy, please feel free to contact us at the provided email address or phone number. Thank you for choosing Kyvalya Public School for your stationary needs.
Warm regards,
Kyvalya Public School
12/1 Kumhar Ka Kuwan, Near Paramedical, Kochhabhwar
Jhansi - 284128
Email: kyvalyafoundation@gmail.com
Phone: 8299632690
Website: https://kpsjhansi.in
